Privacy Policy

At Genisys AI, your privacy is a top priority. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your choices when you use our mobile application (“Genisys AI”, “the App”, or “we/us/our”).

By using Genisys AI, you agree to this Privacy Policy. If you do not agree, please do not use the App.

1. Information We Collect

Depending on how you use the App, we may collect the following categories of information:

• Account & Service Identifiers: Such as an anonymous or assigned user ID, access tokens, and subscription or credit status needed to operate the service.
• Device & Technical Information: Device model, operating system version, app version, language, and similar technical data to ensure compatibility and stability.
• Usage Data: Feature interactions, generation history metadata, crash logs, and performance data to improve the App and fix issues.
• User-Submitted Content: Photos, videos, text prompts, and other materials you upload or enter to use AI video generation and related features.
• Payment Information: Subscriptions and in-app purchases are processed by Apple via the App Store. We do not receive or store your full payment card details.

2. How We Use Your Information

We use collected information to:

• Provide, operate, and maintain Genisys AI features (including Text-to-Video and Image-to-Video);
• Process your creation requests and deliver generated results;
• Manage subscriptions, credits, and customer support;
• Improve app performance, security, and user experience;
• Comply with applicable laws and enforce our Terms of Service.

We do not sell your personal information to third parties for their independent marketing purposes.

3. Uploaded Media & AI Processing

When you upload images, videos, or text prompts, that content is used solely to perform the AI generation you request (e.g., animating a photo, generating a video from a prompt, or applying a selected template style).

• Content may be transmitted to our secure servers and to authorized third-party AI model providers for processing.
• We retain uploaded and generated content only as long as necessary to complete the service, provide your asset library, and meet legal or security requirements.
• You may delete certain saved outputs from My Assets within the App, subject to technical and legal retention limits.

4. Facial Data

Some features (such as photo-based video generation or portrait-oriented templates) may process facial information contained in photos or videos you voluntarily submit, including facial landmarks and proportions, to align effects accurately.

• Facial data is used only to deliver the requested AI output.
• Processing is performed on secured systems; retention is limited and typically deleted after processing is complete, usually within 24 hours, unless a longer period is required for service delivery or legal compliance.
• We do not use facial data for advertising, unrelated identity verification, or sale to data brokers.

Where required, the App will ask for your explicit authorization before transmitting content to third-party AI services. You may review or revoke AI service authorization in the App where this option is available.

5. Third-Party AI Service Providers

To provide AI image and video generation, Genisys AI may use compliant third-party model services. Data is shared with these providers only after you authorize (where applicable) and only as needed to complete your requested task.

Third-party providers we may use include:

1. LOHAS GAMES PTE LTD. — Kling series model capabilities;
2. Beijing BytePlus Technology Co., Ltd. — Seedance series model capabilities;
3. Nanonoble Pte. Ltd. — Minimax series model capabilities.

We require these partners to process data only for providing the requested AI service, maintain appropriate security measures, and not use your data for unauthorized purposes. You may review their policies here:

• Kling Privacy Policy: https://app.klingai.com/global/dev/document-api/protocols/privacyPolicy
• Seedance Privacy Policy: https://docs.byteplus.com/en/docs/apmplus/The_SDK_privacy_policy
• Minimax Privacy Policy: https://platform.minimax.io/protocol/privacy-policy

After you revoke authorization (where available), we will stop sending new data to the relevant provider for future tasks; providers will delete or de-identify data per their agreements and applicable law, except where retention is legally required.

6. Other Third-Party Services

The App may integrate services such as:

• Apple App Store — payments and subscriptions;
• Analytics & messaging SDKs (e.g., Firebase, OneSignal) — app analytics, crash reporting, or push notifications, where enabled.

These providers process data under their own privacy policies and applicable agreements with us.

7. Data Sharing

We may share information only:

• With service providers that help us operate the App (hosting, AI processing, analytics, customer support);
• When required by law, regulation, legal process, or governmental request;
• To protect the rights, safety, and security of users, Genvy Technology Limited, or the public;
• In connection with a merger, acquisition, or asset sale, with appropriate safeguards.

8. Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect your information. However, no method of transmission or storage is 100% secure. Please use strong device security and keep your Apple ID credentials confidential.

9. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, including providing the service, resolving disputes, enforcing agreements, and complying with legal obligations. Retention periods may vary by data type and feature.

10. Your Rights & Choices

• Access & Correction: Contact us to request access to or correction of personal information we hold about you, subject to applicable law.
• Deletion: You may request deletion of certain account-related data by contacting us. Some data may be retained where legally required.
• Subscriptions: Manage or cancel subscriptions in Settings → Apple ID → Subscriptions on your device.
• AI Authorization: Where offered in the App, you may view or revoke third-party AI processing authorization.

If you are in a region with additional privacy rights (e.g., EEA, UK, California), you may have further rights to access, delete, or restrict processing. Contact us to exercise those rights.

11. Children’s Privacy

Genisys AI is not directed to children under 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us personal data, please contact us and we will take appropriate steps to delete it.

12. International Transfers

Your information may be processed in Hong Kong, Singapore, mainland China, the United States, or other countries where we or our service providers operate. We take steps designed to ensure appropriate protections for cross-border transfers as required by applicable law.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top will reflect the latest version. Continued use of the App after changes become effective constitutes acceptance of the updated policy, where permitted by law.

14. Contact Us